The CFPB also told the lender it couldn't give out certain types of short-term loans to consumers for seven years and made it so that executive pay was tied to following the law.
Enova Banned From Offering Short-Term Loans: Enova, an online loan company, has agreed to pay $15 million to the Consumer Financial Protection Bureau’s (CFPB) victims relief fund to settle a number of charges, such as taking money out of people’s bank accounts without their permission.
The CFPB also told the lender it couldn’t give out certain types of short-term loans to consumers for seven years and made it so that executive pay was tied to following the law.
Through its CashNetUSA and NetCredit subsidiaries, Enova gives out or sets up installment loans and lines of credit for people in 37 states that are not secured. Up until last year, the lender also gave people unsecured payday loans through its subsidiaries.
In a statement, Ranning Li, president of Enova Consumer Lending, said that the company takes any mistakes in its systems very seriously, “especially those that affect our consumers.” He also said that the company will keep investing in its technology, systems, and compliance processes to make sure that mistakes are avoided, found, and fixed properly.
A lot of federal agencies, including the CFPB, have been going after banks. The government fined Citi $25.9 million earlier this month for discrimination when they turned down Armenian American applicants for credit cards.
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The CFPB fined Enova $3.2 million in 2019 for taking money out of people’s bank accounts without permission and not honoring loan extensions it had given to people.
CFPB Director Rohit Chopra said, “Enova chose to keep breaking the law after it was caught taking advantage of its customers and breaking a court order.”
The CFPB also accuses Enova of canceling loan extensions that were given to customers, not giving or lying about the details of loan repayments, which led to the cancellation of extension requests, and not giving customers copies of signed authorizations that showed which bank accounts were authorized for repayments.
The CFPB wants you to file a complaint on its website or by calling (855) 411-CFPB if you are unhappy with a loan or other financial product or service.
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