ASIFlex Card Activation: The ASIFlex card works like a normal debit card but it is only for health costs that are allowed. You can use it at hospitals, clinics, pharmacies, and other approved places. When you pay, you swipe or insert the card just like any bank card. It will take money from your ASIFlex account for eligible medical expenses only. You should always keep your receipts after paying. The company may ask you later to show proof that you bought something that is allowed.
The card cannot be used for regular shopping. It is made only for healthcare items and services that qualify under your plan. So it is important to know what is covered before you use it.
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Accessing your ASIFlex Account (Online/App)
The card is for spending money but the website and app are for checking and managing your account. To see your balance or send claims, you need to visit the online portal.
- Go to my.asiflex.com.
- Log in with your username and password.
- If you are new, you may need to register first.
ASIFlex also has a mobile app called “ASIFlex Self Service”. You can download it from the Apple App Store or Google Play Store. After you log in, you can check your balance, look at past transactions, and even send claims by taking photos of your receipts.
If you ever face a problem, you can contact ASIFlex customer service. Their contact details are on their website asiflex.com.
How do I Activate my ASIFlex card?
When you get your new card, you must activate it before using it. Usually you can do this in two ways:
- You may need to call the toll free number written on the sticker placed on the front of the card.
- Another way is to visit the website address printed on the back of your card and follow the steps. If you have trouble, contact customer service for help.
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How to use the card
- Swipe the card as a credit card and sign; or as debit card an enter PIN
- Ask the provider for an itemized statement of each service provided
- Once you have received the itemized statement you can go on your way
Save itemized statement and insurance plan EOBs and submit to ASIFlex upon request.
