Personal Finance

How to Activate Your UAWTrust.org OTC Card Online

UAW Retiree Medical Benefits Trust members can activate their 2025-2026 OTC benefit card online at uawtrust.org/otcbenefit or by phone, allowing access to approved health and wellness products at participating stores.

UAW OTC Card Activation Online: The UAW Retiree Medical Benefits Trust is a group that helps retired workers from the United Auto Workers get health care. It started in 2010 after deals were made with big car companies like General Motors, Ford Motor Company, and Stellantis.

The Trust takes care of a large amount of money to help retirees pay for medical costs. It offers health plans, medicine coverage, dental and vision care, hearing benefits, and even money for over-the-counter health items. The main goal is simple which is to helps retired auto workers stay healthy and worry less about medical bills.

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UAW OTC Card Activation Online

To start online:

  • Go to the official website: uawtrust.org/otcbenefit.
  • When you open the page, it may take you to a CVS or OTCHS website that handles the benefit for the Trust.
  • If this is your first time using the site, click “Create Account”.
  • Then type in your Member ID.
  • Sometimes you may need to add “UAWTRUST” before your ID, or just follow what the screen tells you.
  • After that, enter your 16-digit card number and your Date of Birth.

Once you finish these steps, your card will be ready to use at stores like CVS, Walgreens, Walmart, and other approved shops.

Activate by Phone

If you do not want to use the website, you can call and activate your card with an automated system.

  • Dial 1-844-487-2770 (TTY: 711).
  • The phone line works Monday to Friday from 9 AM to 11 PM ET.
  • When you call, choose the option to Activate your card.
  • The system will ask for your 16-digit card number and your Date of Birth.
  • After you enter the details, your card should be active.

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Problems you may Face

Sometimes the card may not work at the store.

  • If your card is declined: Make sure you are buying approved items. The benefit usually covers health and wellness products. It does not pay for regular groceries or random household goods.
  • Eligibility Issue: You should call Retiree Health Care Connect at 1-866-637-7555. They can check your eligibility and fix any issues.
  • If you lose your card: Call 1-844-487-2770 again and choose the option to report a lost or stolen card. They will guide you on how to get a replacement.
Farheen Ashraf

Farheen Ashraf is a History graduate. She writes on a variety of topics, including business, entertainment, laws, poetry, stories, travel, and more. Her passion for writing has led her to explore a variety of genres.

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