How to Fix Star Citizen Error Code 19005 Login Failure?

Star Citizen Login Failure: If you are seeing Star Citizen Error Code 19005, it usually means there is a login problem. This error is known as an Account Login Timeout or Authentication Service Failure. In simple words, your RSI Launcher is able to connect to the internet, but it cannot properly verify your account with the Cloud Imperium Games servers. The launcher tries to complete a special connection step, often called a handshake, but it fails.

The problem increased after the Launcher 3.0 update. This new version seems to clash with some internet providers and certain network settings. Because of this, more users are stuck in the 19005 error loop.

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Launcher Rollback

The best solution is to go back to the older launcher version. The latest launcher has a known bug related to login tokens. You do not need to delete the whole game. Only remove the RSI Launcher app.

• First uninstall your current RSI Launcher. Keep the game files safe.
• Then download the older version 2.9.2. Many players still have this installer saved in their Downloads folder.
• If not, you can search for “RSI Launcher 2.9.2” legacy installer on the RSI Spectrum forums.
• Install this older launcher and log in again.

The older version handles account verification in a different way. Because of this, it usually avoids the 19005 error.

Fix System Time

This game is very strict about your computer’s clock. Even if your system time is off by 20 seconds, the login token may expire before it reaches the server.

On Windows:

• Right click the clock in the taskbar.
• Open Adjust date and time.
• Click “Sync Now”
• Make sure “Set time automatically” and “Set time zone automatically” are both turned on.

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Internet Issues

If you are playing from Kerala or other parts of India, your internet provider like Jio or Asianet might block certain game packets.You can try clearing your DNS.

• Open Command Prompt as Administrator.
• Type ipconfig /flushdns and hit Enter.
• Type ipconfig /renew and hit Enter.

If that does not help-

• Try using a VPN and connect to Singapore or Europe.
• If the game works with a VPN, then your ISP is likely blocking the authentication server.

Clear Old Login Data

Sometimes your saved login token on your PC becomes damaged. To fix this,

• Press Windows Key + R.
• Type %appdata% and hit Enter.
• Delete the folder named rsilauncher.
• You can also check inside the Roaming or Local Star Citizen folders.
• After deleting, open the launcher again.
• You will need to enter your password and 2FA code again.

Check Server Status

If nothing works, the problem may not be on your side. The game servers could be under maintenance.

• Visit status.robertsspaceindustries.com and check the server page.
• Look at Platform Services or Authentication.
• If they show yellow or red, then you simply need to wait until the servers are back to normal.